Alarm User Information
Alarm registration is required in the CITY OF SANTA CLARA for commercial and residential alarm systems previously installed, new installations, or if you takeover control of an existing alarm that was previously controlled by another Alarm User. This includes systems that are monitored by an alarm company as well as those that are not.
The purpose of alarm registration with the SANTA CLARA POLICE DEPARTMENT is to ensure accurate, up-to-date information that facilitates Police responding to your alarmed location. This is separate from the information you may have already provided to your alarm monitoring company.
It also enables the Police Department to contact responsible parties or alarm repair personnel in an emergency. Alarm systems that use an automatic dialer- Santa Clara Communications no longer maintains a working phone number that accepts pre-recorded messages that report an emergency from your alarm system. Please re-program your system to contact a neighbor, family member or monitoring company.
Every audible alarm must have a timing device, which automatically shuts off the bell or siren within 10 minutes after activation or 15 minutes for systems operating under Underwriters Laboratories standards 365 or 609. The one-time Alarm Permit Application fee of $22.00 per residential or commercial alarm site is determined by Resolution of the City Council. Your alarm permit will remain valid unless revoked. An Alarm Permit is not transferable to another individual, business, association or similar entity. Notify the Police Alarm Administrator of any changes to your application information within 15 days. Updates are made at no charge. It is unlawful for any person to activate an alarm system for the purpose of summoning the police except when it is reasonably believed that an attempt is being made to commit a robbery or burglary.
The Santa Clara Municipal code relating to alarms can be viewed here