Business and Residential Owner Information
Alarm system owners/users are required by Santa Clara City Ordinance to apply for and receive an alarm permit. This includes systems previously installed, new installations, or if you take over control of an existing alarm that was previously controlled by another Alarm User. This is separate from the information you have given your monitoring company.
Additional information provided in the permit application about alarm users and monitoring agencies facilitates Santa Clara Police when responding to your alarmed location. It also enables the Police Department to contact responsible parties or alarm repair personnel if your alarm needs to be reset, has a recurring problem, or your building needs to be secured. The alarm permit is required whether your alarm system is a monitored or non-monitored alarm.
Automatic Dialers are not allowed to send a pre-recorded message to Santa Clara Police Department or Communications. We no longer maintain a working phone number that accepts this type of call from your alarm system. Please re-program your alarm to notify an appropriate responsible party.
You can obtain an Alarm Permit Application by the following:
Downloading Online Form Here (PDF)
Pick one up at our Police Department at 601 El Camino Real
Applications can be mailed to you, call (408) 615-4871
There is a one-time $24.00 permit fee (checks payable to: City of Santa Clara) for each individual alarm site. Your permit shall remain valid unless revoked and is not transferable.
Please complete the application and mail or bring it to:
Santa Clara Police Department
CSO Taylor Carpenter
601 El Camino Real, 3rd Floor
Santa Clara, CA 95050
Your alarm permit will be mailed to you. If you have any questions, contact CSO Carpenter at (408) 615-4744, Monday through Thursday from 7:00am to 4:00pm.